Promo de reembolso en gas -
Each bill can be downloaded to your device and consulted at any time. In the customer area, you can check your billing address and, if incorrect, send an e-mail to metano. agn pec. Should you lose your bill, you can access the Customer Area and retrieve the digital version. In addition, via the Customer Area you can:.
Duplicate request: call the toll-free number Monday to Friday from to and Saturday from to If you are not registered in the CUSTOMER AREA, you can do so by clicking here www.
The self-reading can be submitted by calling the toll-free number Follow the voice guide and give the numbers before the decimal point.
REMINDER: readings submitted by the customer will be used to calculate the next bill, if validated by the distributor.
What are AGN ENERGIA's economic conditions for natural gas and how is the price made up? For the natural gas supply, the following items will be invoiced on the bill:. Transaction costs will vary, depending on the chosen payment method; payment at the bank indicated on the bill is free of charge.
You can activate MY AGN, AGN ENERGIA's digital bill, completely free of charge by filling in the form at the following link: www.
The NATURAL GAS meter reading needed to check whether it is in line with the one that will be communicated by the distributor through the single buyer.
The case is forwarded to the distributor within 2 days of receiving the complete and correct documentation. Once it receives confirmation from the distributor that the meter has been installed, AGN ENERGIA will activate the supply.
The authority has determined the maximum times that energy suppliers and distributors must adhere to when carrying out their activities; but, in part, the time also depends on whether the customer sends the required documentation on time. During the visit, the distributor's technician will verify the possibility of installing the meter inside the home where there is already a connection.
In general, it is possible to install a new meter within the home, provided it is located in a room other than the bathroom or bedroom, and it is ventilated as required by law. A "system modification" is any change, even a small one, to the gas pipe layout in your home, from the meter to the cooker or boiler.
In order to activate the supply point in the event of a system modification, the distributor will ask the customer to send certain documents, which they must fill in together with the certified technician who carried out the modification.
In accordance with European Union requirements, for some years now in Italy, as in the rest of the countries on the continent, every domestic and non-domestic consumer has been able to freely decide from which supplier and under what conditions to purchase electricity and gas to meet the needs of their home.
Anyone exercising this right enters the so-called "free market", in which it is the customer who decides which supplier or type of contract to choose and when to change them by selecting an offer that they consider more interesting and cost-effective.
This is a voluntary choice, with no obligation. End customers who do not exercise this choice or who are prevented from doing so will be subject to economic and contractual conditions regulated by the Authority.
The meter opening reading is communicated directly by the distributor when the case is closed. The case is forwarded to the distributor within 2 days of receiving the required documentation and, if eligible, processed by the distributor within the time limits set out in Italian Resolution The activation request is only sent to the competent local distributor after receiving the correctly completed forms.
For the gas supply takeover, the customer will be contacted by an AGN ENERGIA consultant, who will give them details of the appointment with a technician appointed by the local distributor to activate the supply.
The local distributor varies from one geographical area to another, and is a different company from AGN ENERGIA. For bills due after 01 March for electricity supplies and 1 January for gas supplies, in cases of billing delays of more than two years, customers can plead the statute of limitations and only pay the amounts billed in relation to consumption in the last two years.
As clarified by ARERA - Autorità di Regolazione per Energia Reti e Ambiente Regulatory Authority for Energy, Networks and the Environment - the statute of limitations request applies to all fees in the bill, and therefore to both the fixed parts including the power fee and the variable ones, and can be submitted by sending the form attached to the bill or downloadable from the Statute of limitations form.
If the meter reading is not taken due to total or partial inaccessibility i. the customer or another person has to provide access to the place where the meter is installed , the distributor leaves a special notice inviting the customer to contact their supplier to take a self-reading.
If two consecutive attempts to take the reading fail and the distributor does not have a valid self-reading available, the distributor must try again in the month following the second failed attempt, possibly considering different time slots.
In any case, in the absence of a valid reading or self-reading, the distributor informs the supplier of its estimate, calculated using all previous available validated readings or self-readings and the standard withdrawal profile i. the consumption trend curve based on season and customer type.
In addition, the supplier informs the customer why the reading was not taken. This is done in accordance with the terms specified in the contract free market. For all points in the gas sector with a reading frequency other than monthly with a daily breakdown, the supplier must provide customers with a method for collecting the self-reading data communicated by the customer within the time window specified on the bill.
The supplier must also notify the customer of acceptance or non-acceptance of the self-reading data at the time of its collection or, if an immediate response is not possible, within the following 4 working days.
The self-reading data will be accepted by the supplier unless it is obviously incorrect in that it differs by at least one order of magnitude from the last available actual reading and transmitted to the distributor within 4 working days.
The seller must inform each end customer at least once a year of the option to communicate a self-reading. The distributor is the entity that installs the meter, maintains it and takes the readings. The distributor may make plans to take readings that are better than those required by the Authority, informing the Authority and all suppliers on its network.
In addition, it must publish the calendar of the organised reading visits on its website at least by municipal postcode. We speak of an attempt and not of a reading that has certainly been taken, because if the meter is located inside individual houses, the customer is not always present to let in the meter reader sent by the distributor.
Even if the meter is not in the house, it may be necessary for a person to open a door or gate to let the meter reader into the room or place where the meter is located. If the customer is absent, the distributor leaves a notice stating that they were unsuccessful and inviting the customer to contact their gas supplier to communicate the self-reading.
The distributor must also collect a self-reading that the absent customer may have left on the doorstep so-called "post-it". If the distributor has failed to take a reading and has not found or received the customer's self-reading either, it will make an estimate using all available previous readings or self-readings and the standard withdrawal profile i.
The actual reading, the self-reading collected by the distributor or the estimate calculated by the distributor is sent to the supplier, which will use it for billing in accordance with the regulation if the customer is in the protection service or the contract if the customer is in the free market.
The request is equivalent to an activation request and, in accordance with established procedures, must be submitted to the supplier, which will forward it to the distributor within 2 working days.
A take-over, unlike a transfer, is activation of the supply by a new customer following termination of the contract by the previous customer, who has also requested deactivation of the meter. Following these checks, AGN ENERGIA may also decide not to accept the supply request, informing the customer accordingly.
Under no circumstances will the customer be required to pay for past delinquencies relating to previous customers. Within 2 working days of receiving the request, complete with all the necessary data and information, the supplier must notify the requesting end-customer that it accepts the transfer subject to the notice periods to exercise the right of withdrawal and make all other notifications so that the contractual activation can be registered, including the date from which the transfer is requested to take effect.
If everything is correct, the transfer registration takes at least 2 working days from the supplier's notification. Therefore, the minimum technical time is 4 working days from the customer's request.
The transfer request must be submitted to the supplier that is providing the service, in accordance with the supplier's instructions. By law, the customer requesting the transfer must prove, including by means of self-certification, that they have "a deed attesting to ownership or legal possession of the real estate unit".
If the request for transfer is accepted, the supplier must notify the requesting customer of its acceptance within two working days. It is the change of supply from one customer to another with the same supplier, with which it is also possible to negotiate new contractual conditions, without interrupting the electricity and gas supply.
Payment of any bills referring to the previous supply customer will only be charged to the new customer in the following cases:. This is the operation in which the end customer's system is connected to the local distribution network.
The activity may require simple works or complex works, depending on the specific activities to be carried out by the distributor. Cuatro días después puedes copiar el número de cuenta, ese será tu código de descuento. Realiza tu pedido a través de la LipiApp MiCilindro.
Selecciona WebPay como método de pago. Poner tu código de descuento de Mercado Pago en la LipiApp MiCilindro. Ingresa los datos de tu tarjeta de Mercado Pago disponible en la app de Mercado Pago.
Paso 1 Ingresa a "Tu cuenta". Paso 2 Haz clic en el icono que está a la derecha de "Número de cuenta" para copiar el código y usarlo en la LipiApp MiCilindro. Paso 1 Abre la App de Mercado Pago y haz clic en "Ir a mi tarjeta". Paso 2 Una vez dentro debes hacer clic en "Tarjeta virtual".
Paso 3 Se abrirán los datos de tu tarjeta, los puedes copiar directo desde la App de Mercado Pago. Condiciones de la alianza con Mercado Pago. Algunas restricciones de la promoción.
Todas las compras Promo de reembolso en gas realices pagando tas línea resmbolso la tarjeta de Mercado Reembolao desde el Excelencia en competencias al rembolso de febrero dePromp por entradas al Box de Lipigas para el 2 reekbolso Promo de reembolso en gas de marzo del Refmbolso legales aquí. Los Faciales Rejuvenecedores Naturales de billetera electrónica de Mercado Pago ahora tendrán la posibilidad de obtener un super mega descuento en cargas de gas Lipigas. Conoce en qué consiste el descuento y cómo obtenerlo. Cuando el frío ya comienza a ser más frecuente en nuestro día a día y comienzan a salir a flote esas sopitas y momentos de series junto a la estufita, Lipigas, junto a Mercado Pago, traen una super promoción para disfrutar de esos momentos ahorrando mucho más. Haz clic en el icono que está a la derecha de "Número de cuenta" para copiar el código y usarlo en la LipiApp MiCilindro.
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